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GenAI talent buildup seen critical as PHL transitions

THE PHILIPPINES will have to build up a pool of workers skilled in generative artificial intelligence (GenAI) to overcome challenges in the broader adoption of the technology, according to information technology and business process management service provider Pointwest.

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Streamlining customer service and rewards redemption for one of the largest credit card issuers in the Philippines

We began this project several years ago, when the client was looking for ways to improve their customer service agents’ productivity.

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The Power of Intelligent Document Processing

The Power of Intelligent Document Processing

The evolution of data processing over the years has revolutionized the way businesses operate, paving the way for the advent of Intelligent Document Processing (IDP).

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Getting Digital Transformation Right: Top 5 Lessons for P&L Insurers: Lessons to guide in your digital transformation journeys

The journey of digital transformation within the Property and Liability (P&L) insurance sector is a path brimming with both opportunities and challenges. 

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Elevating Patient Care

Elevating Patient Care: Five Digital Strategies for Enhanced Healthcare

In the fast-paced world of healthcare, efficiency is crucial. Pointwest understands this need and has developed innovative technology solutions to streamline operations and improve patient care.

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Pointwest

Founded in 2003, Pointwest empowers businesses to succeed in this fourth industrial revolution through quality and innovative digital services and solutions.

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+1 (888) 210-9078

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+632 8814 1100

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