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Powering a Global Healthcare Brand’s E-Commerce Expansion

For businesses looking to succeed in today’s landscape, a strong online presence is no longer a luxury.

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Agile Methodology

Agile Methodology Match-up: Implementing SAFe Over LeSS

Agile methodologies have revolutionized the way businesses approach project management and software development.

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Gen AI

Innovate and Inspire: Highlights from Pointwest and AWS’s Gen AI Spark Hackathon

The Gen AI Spark Hackathon, a collaboration between Pointwest and AWS, recently brought together some of the brightest minds from eleven universities.

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GenAI talent buildup seen critical as PHL transitions

THE PHILIPPINES will have to build up a pool of workers skilled in generative artificial intelligence (GenAI) to overcome challenges in the broader adoption of the technology, according to information technology and business process management service provider Pointwest.

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Streamlining customer service and rewards redemption for one of the largest credit card issuers in the Philippines

We began this project several years ago, when the client was looking for ways to improve their customer service agents’ productivity.

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