Accelerating to the Future at the Speed of Digital
Pointwest is one of the world’s largest Filipino-owned IT and BPO service providers. For more than two decades, we have been a trusted partner to some of the world’s leading enterprises and organizations to deliver outcomes-driven, technology-enabled transformation at the speed of digital.
Headquartered in the Philippines, we serve the global market through a combination of industry-leading onshore and offshore capability centers. Our solutions and services span across people, operations, and technology, including Cloud, Data and AI, Platforms and Applications, Quality Engineering and Testing, IT Operations, Business Process Management, and Staffing.
We know that transformation comes in all shapes and sizes. We also know that transformation starts with defining the outcomes that matter most to your business, then architecting the right solution for delivering and sustaining these outcomes. That’s why we are more than just technology experts. We are industry experts, too. We know the language of programming but we also speak the language of your business.
We are proud of the transformation that we have helped our clients achieve, from growing revenues and market share to reducing operational expenses to creating a truly differentiated, personalized customer experience. That’s why more than 50% of our clients have worked with us for 5 years or more.
Awards
We are also proud of the industry and partner recognitions that we have earned over the years, including the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company”, the Tricentis “Asia Partner of the Year” award in 2024, and more recently, our recognition by HR Asia as one of Asia’s Best Companies to Work For.
Our Mission
We are technology and business experts with a passion for partnering with our clients to deliver real transformation at the speed of digital.
Our Core Values
A commitment to integrity. A passion for excellence. A dedication to going beyond what’s expected. This is the Pointwest way.
Lead
Leadership starts with integrity. We foster a workplace culture that nurtures not just professional growth but our people’s well-being as well. We encourage collaboration and inspire change through open, healthy discussions. This positive attitude empowers us to serve our partners with excellence.
Excel
At Pointwest, there’s no room for mediocrity. Driven by a relentless pursuit of excellence, we consistently exceed expectations and surpass industry benchmarks. We set the bar for quality and innovation.
